This privacy notice sets out the ways in which Discoverbrew Limited, company number 11286598, (Discoverbrew) collects, processes and shares your personal data.
Discoverbrew may collect, process and use the following information you provide during the order process, when you send us an email, when you telephone us, when you pay for a subscription, when you are on our website, when you visit our social media pages and when you sign up for to receive our marketing emails online:
• email address;
• telephone number;
• your payment card information;
• browsing data, including pages you look at on our website, your URL and your IP address;
• your date of birth;
• your gender;
• your purchase history; and
• other information you may provide when purchasing a subscription.
We may receive certain categories of information listed above from sources other than you, such as from third-party websites, distribution companies and any other company or legal person who purchases a subscription from Discoverbrew. We may combine this information with information we collect.
Discoverbrew processes your personal data in the following ways, and on the following legal bases:
• Your name and email address for the purposes of sending you marketing materials. Discoverbew will only do this if you have given your consent to being provided with the marketing emails or if you have purchased similar goods or services and have not chosen to opt-out. You may opt-out of this at any time by contacting firstname.lastname@example.org or by changing your preferences.
• To carry out Discoverbrew’s obligations arising from any contracts entered into between Discoverbrew and you, for example to create and operate your Discoverbrew account, to process and deliver any orders you make (including payment), and to confirm and keep you up to date with such orders.
• To enhance your experience of the Discoverbrew website, we do this as it is in our legitimate interest to ensure that you receive the best experience possible when you subscribe to our service.
• To send you a confirmation email or text message to verify and confirm your subscription, this is necessary for the performance of Discoverbrew’s contract with you so that it can confirm your order and provide you with details about your order, such as when it will be delivered or dispatched. It is also in Discoverbrew’s legitimate interests to ensure that customers are updated about their orders.
• Any other purposes where we have obtained your consent to do so.
We may use your information in an anonymised and/or aggregated manner in order to analyse the data so that we can enhance our IT systems or website and carry out research. We may share this anonymised and/or aggregated data with third parties, but you will not be identifiable from any such data.
Discoverbrew may review your personal data if it has reason to believe that the information has been provided inappropriately, unlawfully or illegally. Discoverbrew does this on the basis that it is necessary in its legitimate interest to ensure that the website is being used appropriately, lawfully and legally.
Discoverbrew does not sell, trade, or otherwise transfer your personal identifiable information to outside parties other than as set out in this privacy notice.
Discoverbrew provides your personal data:
• to selected third party providers in order to process and deliver your orders, for example delivery companies and payment providers;
• to selected marketing agencies, web-mailing companies and hosting companies;
• credit reference agencies or fraud prevention agencies.
Discoverbrew will not transfer your personal data outside of the EEA.
Discoverbrew will disclose your personal data to third parties:
• if Discoverbrew sells or buys any business or assets, in which case Discoverbrew will disclose your personal data to the prospective seller or buyer of such business or asset;
• if Discoverbrew or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; or
• if Discoverbrew is under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of Discoverbrew, you or any third party, and to investigate illegal activities and breaches of any agreement Discoverbrew has with you. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Discoverbrew may pass your personal data to third parties in a statistical and/or aggregated manner in order to analyse the data, Discoverbrew will always ensure that you are not identifiable from any such data.
We may otherwise share your information as directed by you or subject to your consent.
Discoverbrew has put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, it limits access to your personal data to those employees, agents, contractors and other third parties who have a business need to know and in accordance with this privacy notice. They will only process your personal data in accordance with Discoverbrew’s instructions.
Discoverbrew has put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where it is legally required to do so.
You play an important role in keeping your information secure. If you have any reason to believe that your interactions with us are no longer secure, then please contact us at email@example.com.
Discoverbrew will retain your data for as long as you have a subscription with us, or for as long as we need to hold it in order to provide you with services and to improve, analyse and optimise our customers’ experience.
We may also retain your data for further periods where we need to do so in order comply with any legal or regulatory requirements (including keeping certain records for seven years for VAT purposes), to carry out audits, to detect and prevent fraud, to enforce contracts or to resolve any disputes.
To determine the appropriate retention period for personal data, Discoverbrew considers the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which Discoverbrew processes your personal data and whether those purposes can be achieved through other means, and the applicable legal requirements.
Where Discoverbrew relies on consent as the condition for processing your personal data, for example for sending you electronic direct marketing, you have the right to withdraw that consent at any time.
You have various statutory rights in relation to your personal data. In particular, you have the right to:
• object to direct marketing communications at any time;
• request and obtain access to your personal data;
• rectification or erasure of your personal data, in certain circumstances;
• object to or restrict the processing of your personal data in certain circumstances;
• have your personal data stored in a manner in which it is portable from the environment in which it is stored by Discoverbrew to another environment; and
• file a complaint with the Information Commissioner’s Office.
If Discoverbrew decides to change this privacy notice, any changes will be posted on this page.
This privacy notice was last modified on 04th September 2018.
If you wish to contact Discoverbrew in relation to this privacy notice, including in relation to any of the rights set out in section 7 above, please contact us at firstname.lastname@example.org.